1 . Scope
This Privacy Policy explains how Narea Crochet(“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information in connection with nareacrochet.com and related services (collectively, the “Site”).
2 . Information We Collect
- Information you provide directly – name, email, postal address, payment details, and any other information you choose to give us (e.g., via forms or customer support).
- Automatically collected data – IP address, device ID, browser type, referring URLs, pages visited, and interaction data collected via cookies, pixels, and similar technologies.
- Third-party data – information from payment processors (e.g., Stripe), analytics providers (e.g., Google Analytics 4), and social-media platforms when you interact with our content.
3 . How We Use Information
- Fulfill orders and provide requested services;
- Process payments and manage subscriptions;
- Respond to inquiries and provide customer support;
- Improve and personalize the Site, including analytics and marketing;
- Detect, prevent, and address technical issues or fraudulent activity;
- Comply with legal obligations and enforce our Terms & Conditions.
4 . Cookies and Similar Technologies
We use first-party and third-party cookies for essential operations (authentication, security), analytics (Google Analytics 4), and advertising (Google Ads, Meta Ads). You can control cookies in your browser settings or through cookie banners where required.
5 . Sharing of Information
- Service providers – payment processors, hosting providers, analytics services, and logistics partners under binding agreements.
- Legal compliance – when required to comply with applicable laws, court orders, or government requests.
- Business transfers – in connection with a merger, acquisition, or sale of assets.
6 . International Transfers
We are based in Puerto Rico (U.S. territory). If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the U.S. We rely on Standard Contractual Clauses and other safeguards for GDPR-regulated transfers.
7 . Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law (e.g., tax, accounting, or legal obligations).
8 . Security
We implement administrative, technical, and physical safeguards designed to protect personal information; however, no Internet transmission or storage system is guaranteed 100 % secure.
9 . Your Rights
- GDPR (EEA/UK) – right to access, rectify, erase, restrict processing, data portability, object to processing, and lodge a complaint with a supervisory authority.
- CCPA/CPRA (California) – right to know, delete, correct, opt out of “sale”/“sharing” of personal information, and non-discrimination for exercising your rights.
- Other U.S. state laws (VA, CO, CT, UT, etc.) – we honor opt-out and access requests in accordance with the relevant statute.
- You may exercise rights by emailing privacy@nareacrochet.com.
10 . Children’s Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
11 . Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated version with a new “Last Updated” date. Material changes will be highlighted in the Site banner or via email if you have an account.
12 . Contact Us
For questions about this Policy or our privacy practices, please email privacy@nareacrochet.com.